What do your callers hear when you press this button?

A caller is placed “on-hold” sometime during a conversation. It’s an unavoidable part of doing business. And the worst thing you can do is leave your callers on-hold listening to dead air, boring music, or static radio.

Instead, let ON HOLD:32 create a professional, customized recording that promotes your in-home senior care agency to each and every caller that is placed “on-hold.”

Check out this sample recording!

Right at Home Franchise Partner Program Options

Let ON-HOLD:32 make your phone system more effective

In partnership with Right at Home Marketing, ON HOLD:32 is your Message On-Hold program provider. Please select your on-hold messaging package from the options below:

Basic Package – Low Maintenance and Ready to Go: If you want the professionalism of Right at Home branded messages with the convenience of scripts already written, then this package is for you!

$299/year – Click here to view the 6 pre-written, Corporate approved branded messages
1 update per year via Corporate Marketing Department
Right at Home Holiday recording
On-Hold Equipment, if needed
Upload to Fluent Stream VOIP (or other VOIP services)

Premium Package – Bells and Whistles: Are you looking for something more tailored to your agency? With the Premium package, you can include a Personal Greeting paragraph that Welcomes or Thanks your callers and a paragraph letting them know the areas you serve. Your callers will love the personal touch of hearing someone within the agency acknowledging their call.

$399/year – Click here to view the 8 messages; includes the Basic Package pre-written, Corporate approved branded messages, plus
2 customized paragraphs
- Personal “Welcome” or “Thank You” greeting recorded by Franchisee or Manager
- Customized paragraph detailing geographic areas served
1 update per year via Corporate Marketing Department
Right at Home Holiday recording
On-Hold Equipment, if needed
Upload to Fluent Stream VOIP (or other VOIP services)

Platinum Package – The Cadillac of Packages: With our Platinum Package, you have the freedom of customizing your paragraphs specifically to your agency! Maybe you want to let your callers know about your agency’s accreditation, have them listen to a customer testimonial, or make them aware of an upcoming event. The possibilities are endless and entirely yours to customize as you see fit.

$499/year – 8 paragraphs; COMPLETELY customized to your agency
Include agency specific information, Personal Greeting, areas served, employment opportunities, etc.
2 updates per year
Right at Home Holiday recording
On-Hold Equipment, if needed
Upload to Fluent Stream VOIP (or other VOIP services)
Additional updates available for $179.00 each